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24/7

Saturday To Friday

lga@lgadubai.com

Tel: +971 4 551 7554

Dubai

United Arab Emirates

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About Us

Life Gulf Assistance is an innovative medical assistance company with a high-performance track record that was established in 2004 in Egypt. LGA is a leader in the medical assistance industry, and expanded its network to the GCC in 2013. To make our services more convenient, we provide various international assistance services to residents, tourists, and corporate partners. LGA medical and cost containment services are available throughout the UAE and GCC. Our headquarters are located in Dubai, and we have a qualified health care provider team based in every emirate, complete with an full range of health care plans and on-the-spot insurers to meet our clients’ needs. We are the only medical assistance company offering all services through our own network – without any third party – so we are able to achieve faster and higher-quality services with high-cost containment. Services such as a 24/7 alarm center that guarantees no language barrier, house-call visits with our own doctors in all 7 Emirates, and visits to medical facilities under our GOP with all varieties of doctors’ specializations. At our network, the doctors and nurses are licensed, ensuring that we will be able to provide the best quality of service for our clientele. LGA is licensed by the UAE Ministry of Health (MOH), Dubai Health Authority (DHA), and Abu Dhabi Health Authority (AHA). LGA is definitely highly recommended by all public hospitals throughout the UAE. .

We are The Market Leader

24/7 Call Center

24/7 local call center covers all our network with at least four languages, including Arabic, English, Russian, and German.

Covering 7 Emirates

The network covers all UAE with and also our own licensed doctors and nurses, and we are recommended by all public hospitals throughout Emirates..


More Public Hospital

LGA launched claim offices inside the main public hospitals group as (MOH, DHA, and SHEA) to handle all international claims which in a faster and qualified way..

More Than 129 Partners

We value the trust of our partners over all the world, and we are dedicated to serving them perfectly and improve the level of service on a continuous basis

During 2018



0Cases Handled

0Hospital Care

0Outpatient Services

0Repatriation & Funeral

Assistance Services

LGA is one of the largest and best independent medical assistance companies in the Gulf market. We provide various international assistance services to residents, tourists, and our corporate partners, and offer an entire range of services, including medical, travel, funeral, cost containment, home visits, and a 24/7 alarm center that provides speedy and quality assistance at its best. Our 24/7 alarm center can be easily contacted by our clients, who may speak with our trained employees who are fluent in at least 4 languages, including Arabic, English, Russian, and German. We also provide licensed, on-call doctors as needed. We have developed a state-of-the-art software database built upon our knowledge of claims handling which ensures efficient and effective processing of invoices from medical facilities, and maximizes cost containment with potentially large discounts for medical services and efficient payments to medical providers.

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LGA guarantees that our clients will be served speedily and efficiently, and always with the highest quality medical assistance. In our call center, our team of multilingual operators is ready to assist our clients with all kinds of requests, and will respond quickly to provide the help that is needed 24/7. We maintain an average call-back time of 5 minutes for contacting the insured client after receiving a request. We have ensured that there will be no language barrier by providing local call centers with teams that speak over 4 languages, including Arabic, English, Russian and German. We also offer continuous and thorough follow up and assistance to our clients after treatment and interpretations from hospitals and clinics..

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Need a doctor right away? No worries! Our on-call doctors and nurses provide top-quality services with no language barriers. Our medical staff is licensed in the UAE. All medications are provided on-site with no fees ever. In case of need, immediate transfer to hospitals after IC confirmation will be performed promptly. LGA is the first medical assistance company in the UAE to provide on call doctors in all 7 Emirates.

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Case Management LGA provides a complete range of medical assistance services throughout the UAE, while providing our clients with the highest levels of quality, reliability, and efficiency. We ensure excellent assistance for our clients whether it involves a simple doctor visit or a more serious medical problem. LGA offers all kinds of case management and medical assistance services with benefits, including the largest network of hospitals and clinics across the UAE, all kinds of specialists and investigations, and the fact that our company has priority in GOP acceptance in all public and private hospitals by MOH, DHA, and HAAD. We provide for the delivery of documents quickly with reasonable fees, and have the ability to manage cases in any medical facilities that are not included in our network of providers. LGA assures our clients that we will be with you every step of the way.

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International Medical Transfer Services is a comprehensive term covering the use of Patient Evaluation, Medical Escorts Service, Medical Transportation and Hospital Bed Booking Services to move persons requiring medical support from healthcare facilities and accident scenes to a healthcare facility or home in another country.

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LGA provides a great assortment of travel assistance services. We work to ensure the comfort of our clients through every journey. We offer our expertise in meeting travel arrangement needs including ticketing, transports, car rentals, hotel bookings, and medical/health tourism. With our 24/7 alarm center, clients can easily contact us to request any travel assistance needed. LGA assures our clients’ journeys will be satisfactory all the way.

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Cost containment is essential to LGA, and we have a wide array of experience in the local market using a variety of proven processes to minimize costs without compromising on patient care. LGA offers a fixed rate for on-call visits. We actively engage in re-pricing and direct negotiations with healthcare facilities. We have established superb relationships with our partners, allowing us to provide our clients exclusive discounts. We also have the ability to manage cases in all medical facilities that are included in our network of partners, and this results in a flexible system of assistance fees in complex medical cases. LGA bypasses low-cost options that don’t deliver adequate results in order to provide our clients with medical professionals who can work with atypical eligibility, ensuring that all of our clients will be well taken care of.

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Death is an intrinsic part of life, and it is a difficult time for everyone involved in the passage of a loved one. At these times, our clients can rely on LGA to provide all services needed. We are authorized to supervise the entire process from the initial stage until the deceased is at the funeral home of choice, with daily email updates and a dedicated hotline for any information required. Our services include a personal consultation with the family and the funeral home, and we provide all documentation and attestations required locally. We also offer to oversee the embalming process, transportation services, encoffin services, and air cargo services. Any step of the process is also available separately.

Our Partner

LGA is truly a worldwide organization, and now accepts more than
128 international insurance policies and assistance programs.

Our Network

At LGA we have expanded our services into a wide range of countries. The fact that we have been authorized by 3 health authorities, the Health Authority Abu Dhabi (HAAD), the Dubai Health Authority (DHA), and the Ministry of Health (MOH), assures our clients that we provide nothing but the best of the best services. In addition to the partners we have around the world (shown above), LGA has formed a huge number of partnerships with major private hospitals, clinics, diagnostic services, national ambulance companies, air ambulance companies, and more to make certain that all of our clients’ needs will be accommodated. The availability of services varies depending on the location in the 5 countries where we have facilities, and which include the UAE, Egypt, the KSA, Oman, Bahrain, Qatar, Kuwait, Jordan and Tunisia. .

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UAE

Elite Business Center 2nd Floor ,office 207, Al Barsha - Dubai-UAE ... Download

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KSA

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

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Egypt

7 Abd Elmeneem Riad, Mohandseen, 15th floor Cairo

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Qatar

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

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Bahrain

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

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Kuwait

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

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Oman

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

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Jordan

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

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Tunisia

Operate from Dubai office: Salam Tower, Al Barcha, Office 106, Dubai)

Coming soon

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Tanzania

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kenya

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Madagascar

Contact Us

Contact Info & Details

We’re thrilled to hear from you. Our inbox can’t wait to get your messages, so talk to us any time you like.

  • phone_android Main office Phone +971 4 551 7554
  • Email lga@lgadubai.com
  • Elite Business Center 2ad Floor ,Office 207, Al Barsha - Dubai-UAE